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Some MH1 Hosting customers experience temporary service interruptions

August 20th, 2009 admin Posted in Email, Hosting, MH1 News No Comments »

by Mike Hallaron, owner, MH1 Web Design

Just a quick update on the recent service interruptions some of our hosting customers have experienced lately. My hosting technology team is working on a solution to prevent this problem from reoccurring. I apologize for this inconvenience and appreciate your steadfast patience.

While the issue is not directly related to your email accounts, it certainly affects your email service. Most of you with this problem are not able to login to the MH1 mail server and receive incoming mail. This is evident in your email program requesting your “network password.”

In the meantime, as we continue to work with our hosting technology provider to solve this persisting problem, please ask everyone on your team using a POP3 mail account and 2003/2007Microsoft Outlook to recheck their personal account settings, as follows:

For Outlook 2003/2007

1. Click Tools then E-mail Accounts…
2. Select “View or change existing e-mail accounts” and click Next
3. Select your MH1 email account and click Change
4. Click on “More settings”
5. Select “Outgoing Server” tab
6. Tick “My outgoing server (SMTP) requires authentication”
7. Select “Use same settings as my incoming email server”
8. Click Ok
9. Press Next
10. Lastly, press Finish

Once these steps are done, try to send/receive again. Please contact us if you experience other problems. 1-877-354-5898 or (281) 362-2884.

Thanks again for your patience.

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Good advice for domain shopping

November 19th, 2008 admin Posted in Hosting, Web Design, marketing No Comments »

by Mike Hallaron

I frequently advise new clients who are starting a new company and need to buy a domain before building their Web site. There are some basic rules you should be aware of before you buy a domain name.

The best counsel that I can offer is that you make sure that you own your Web site domain name. Purchase it yourself with your credit card so that you are listed as the “registrant”. If you let your Web designer buy it for you and charge you renewals, they might actually own it, instead of you. This is unethical in my opinion as you should have sole control over your domain, site and brand. There are many unscrupulous Web designers out there who will hold you over a barrel later should you decide to take your business elsewhere.

Yahoo Domains offers a great tool for checking available namesResearching available domain names? Talk to a designer first who understands domains and how they relate to search engine keywords. If they don’t understand why keywords are important in your company domain name, find another Web designer.

Example: A home builder buying a domain will boost his search engine rankings when his site is indexed by Google, Yahoo and others later if he uses relevant keywords in his domain name. Your domain name does NOT have to be your company name. In our example, the customer is better off with a domain such as “billdavishomebuilders.com” rather than a more vague domain name like “billdavisenterprises.com”. See the difference? The words “home” and “builders” will get Google’s attention and help increase your organic search ranking.

Another great example is my own company. When I began in 2003, my domain was mh1marketing.com (which I still own).. but I soon realized that as a “web design” specialist, our current name was more accurate and a better fit for search engine ranking purposes, thus: mh1webdesign.com.

Try Yahoo’s Domain Tool: http://smallbusiness.yahoo.com/domains/ You can sign up for a free account and then buy the name you want within minutes on your own credit card. It renews annually.

The name of the company where you purchase your domain name and register it is called the “registrar”. The name of the person who owns the rights to the domain name is called the “registrant”. Upon purchase, be sure to document all of your pertinent domain account information including user name and password.

Once you own your new domain, you or your designer will have to “point” the domain name servers (dns) to your hosting company of choice. This will allow the domain to be used in conjunction with your hosting account for the new Web site and your email accounts. The registrar site’s Help section can probably walk you through this procedure, but you will need the primary and secondary dns settings from your new host. If your designer changes these DNS settings, log back into your domain account after they are finished and change your password to bar any uninvited intrusions into your domain account down the road.

WARNING: Beware of snail mail you receive at home or office not long after buying a new domain. These are domain companies with ambiguous names that are trying to fool you into transferring your domain to their company. Yahoo and any reputable domain registrar will email you when renewals are due.

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Using the cPanel Hosting Interface

January 5th, 2008 admin Posted in Hosting 1 Comment »

by Mike Hallaron

cPanel home pageMH1 Web Design & Hosting uses one of the most common hosting control interfaces on the market today. So-called cPanel provides all of the tools required to manage your website hosting account including email, FTP settings and accounts, website traffic statistics, anti-SPAM controls, and much more.

MH1 hosting clients may access their cPanel by typing their website address/cpanel in the address bar of their browser. (example: www.yourcompany.com/cpanel) The hosting login and password are required for access. Contact MH1 if you do not have the login and password at hosting@mh1webdesign.com.

The answers to common questions about using your cPanel settings is available here: http://www.cpanel.net/docs/cpanel/cp11/cPanel-11-User-Manual.htm. These simple tutorials will quickly and painlessly show you how to use your hosting cPanel.

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