Southwest Airlines finds success with social media
Southwest Airlines has been an early adopter of Social Media with a great corporate blog, Nuts About Southwest, and investment in the voice of the customer. They have actually listened to customers through their blog, Twitter, Facebook and other communities online and improved their service because of it.
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May 2nd, 2010 at 5:26 pm
i have tried social media marketing for getting our new products to be known on the market. it seems to work well specially if the audience is targeted `